FAQs
-
zkra (ذكرى) means memory in Arabic.
We’re a creative studio created by three Lebanese artists based in Los Angeles, built around memory, identity, and the stories we carry with us. We explore stories of memory, identity, belonging, and life between cultures through design and film.
Every creative aspect of zkra collective is developed in-house, from the concepts and designs to the photography, films, creative direction, and campaigns. We believe that every detail contributes to the story behind each collection.
-
Most of our pieces are designed with an oversized streetwear fit.
We recommend checking the size guide available on each product page before ordering. -
We always recommend asking your loved ones, however… We're also here to help.
To preserve your garment:
Wash inside out with cold water.
Use mild detergent.
Do not bleach.
Tumble dry low or hang dry.
Do not iron directly on printed areas.
-
We currently ship worldwide.
Be sure to check shipping options and rates, they are calculated at checkout. -
Orders are processed within 5–7 business days.
Estimated delivery:
United States: 10-15 business days
International: 15-21 business days
Shipping times are estimates and may vary depending on customs and local carriers.
-
If your order has not entered production or shipped, we'll do our best to help.
Contact us as soon as possible at zkracollective@gmail.com.
Once an order has shipped, it cannot be canceled. -
Every piece is created after you place your order.
By creating garments intentionally rather than producing in excess, we reduce unnecessary waste while ensuring every piece is made specifically for its owner.
-
Please visit our Order & Support page for information about damaged, incorrect, or defective orders.
-
Some pieces are part of limited releases and may not return. We believe every collection should feel like a moment in time.
Join our community to be the first to know about future releases. -
We're always looking to collaborate with people who connect with our vision. We're continuously casting for campaigns, films, and future creative projects. Whether you're a model, actor, or creative, we'd love to hear from you.
If you're interested in being part of a zkra collective campaign, send us an email at zkracollective@gmail.com.
If applicable, feel free to include a few photos, your social media, portfolio, or anything you'd like us to see. -
Reach out anytime at zkracollective@gmail.com and we'll get back to you as soon as possible.